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Frequently Asked Questions

Last modification: 23/07/2011 12:54

What are the shipping costs?
They are very low and very easy to understand. Order amount:
  • 12 euros or less -> Shipping cost = 2,50 euros
  • From 12 to 24 euros -> 3 euros
  • From 24 to 36 euros -> 3,50 euros
  • From 36 to 48 euros -> 4 euros
  • For more than 48 -> 4,50 euros
This shipping costs range apply on all orders. Which means that our shipping costs are very low for our foreigner customers. We hope you appreciate this!

Do you accept credit cards?
We use paypal in order for customers to pay what they buy. Paypal allows you to pay with your paypal account or with a credit card. It's fast and secure so don't hesitate to use it!

I have made an order, so now what happens?
It's very simple :
1. You will quickly receive an email to confirm your payment
2. You will receive a 2nd email, within 1 to 10 days, to confirm the shipping date of your order.
3. You will receive your package by your local post in about 3 to 10 days depending on where you live and how far it is from France!

I'm a shop and I want to sell your products, what should I do and who should I contact?
Use the contact formular, and leave us a message with your url or postal address and of course your email. We will contact you as soon as possible to begin our partnership.
The shops can benefit from a preferential rate. However we ask them not to sell figurines at a price lower than ours.

Do you make some sponsorship?
The answer is no. We have done this in the past but the result wasn't really interesting for us so we have decided to stop.

I have painted some of your minis, can I send you some pictures?
Of course yes! We love to see our minis painted by talented painters. If what you have done is very cool we will ask you if we can put it on our gallery.

Do you sell minis to (replace by your country)?
Yes of course. If you have a postal address, we will send you your command to that address. So far we have been doing business with people from : France, United Kingdom, United States, Germany, Spain, Netherlands, Belgium, Japan, Italy, Australia, Canada, Denmark, Austria, Sweden,
Hungary, Czech Republic, New Zealand, Norway... I hope it's enough to convince you to order on our site!